6 Crucial Questions You Should Ask When Choosing A BPA Software Provider
We know you have many options when looking at business process automation (BPA) software. The more popular BPA systems become, the more companies there are who offer process automation services. So how do you pick which system is right for you?
A number of factors figure into your decision about which BPA product to choose. But the most important questions you need to answer boil down to figuring out which product will fill your business’s individual needs. No matter how well the software’s marketed it’s not the right fit for you if it doesn’t do what you need it to. You can start out by asking these six questions.
1. Do They Have A Good Record?
Many companies offering BPA are relatively new. It can be hard to find out if they’re trustworthy with so little information out there. You don’t want to pick an untried company or gamble that the price break new businesses are offering will be worth it in the long run. You want a company with a proven track record of supporting their clients and offering secure financial services.
We founded NextProcess in 2003. We’ve been bringing a unique blend of technology and service expertise to the Procure to Pay (P2P) marketplace for nearly 15 years. You can read testimonials from our satisfied customers and take a look at our track record. We’re quite happy to answer your questions, provide more information, and demonstrate our products for you. We want you to be confident you’ve made the right decision when choosing NextProcess.
2. What Will It Cost?
It’s not always easy to determine exactly how much BPA software will cost. Different companies have different pricing models and the costs vary depending on the size of your business. On top of that, some companies charge for user licenses, so the price goes up with every person you grant access.
Here at NextProcess, we base pricing on used and expected transactional volume. Most of our Software as a Service (SaaS) modules are document focused, so we charge per document processed. We also offer discounts for higher volumes. For non-document software like Capital Project or Purchase Order, we charge a monthly fee based the services your company wants. That fee remains static for the duration of our contract. In addition, we never charge for user licenses. You can give as many employees and vendors access to the software as you want without the price going up.
3. Will The Software Fill Our Needs?
Before shopping for process automation, it’s a good idea to make a list of what you want BPA to do for your company. If you want to completely automate the purchasing and invoice system, for example, you’ll want to choose a company that offers procurement and purchase order software as well as AP automation software. You’ll also need to consider whether or not the new software will work with your existing systems.
NextProcess offers industry leading process improvement software for accounts payable automation, capital project management, purchase order software, expense report software, document management, and payment solutions. You can learn more about each product’s features by clicking its name in the list above. Our software also integrates seamlessly with many existing systems including Oracle, Microsoft Dynamics, QuickBooks, and Sage.
4. Does The Software Fit Our Company?
Some BPA software providers cater their products toward a certain size or type of business. You’ll need to make sure the automation you choose will actually fit your company’s individual needs. Find out which industries the SaaS provider works with and whether their system will scale to your company.
Because our pricing model is based on what you use, NextProcess works for businesses of all sizes. And we can easily keep up with fast-growing businesses. We also work with a wide range of industries and are HIPAA compliant. Our current clients represent varied industries including automotive, energy, health care, hospitality and travel, housing and real estate, manufacturing, retail, transportation and logistics, food and beverage, business and professional services, financial services, and technology.
5. What Does This Company Do For Us?
If it seems like there are several different BPA providers out there that will fit your needs, how do you go about narrowing the list? You might start by looking at their customer service. All other things being equal, choose the company that’s most dedicated to helping you succeed.
The NextProcess team is committed to working with our customers. We’ve created extremely flexible software platforms to meet varying client requirements. Our solutions are broad and seek to redefine the way a company thinks about their business. We also work hard to meet each client’s individual needs and ensure that they’re completely satisfied with their process automation. In addition, we try to go the extra mile and help our clients make the best decisions for their future.
6. How Easy Is It To Use?
Transitioning to automated business processes can involve hidden costs for implementation and training. If the BPA system is hard to install, then you’ll have to deal with downtime for the departments being upgraded. That can also be an additional burden on your IT department. And if the software is hard to use, training employees can involve additional delays and training expenses.
Cloud-based systems are quick and easy to implement, so there’s very little disruption when rolling out the new system. In addition, we’ve designed NextProcess software to be easy for everyone to use. Employees shouldn’t need extensive training to master our software. To see just how easy our systems are to use, contact us and set up a no-strings-attached free demonstration.